AUSTRALIAN SHIPPING

We currently offer shipping for Australian orders. When charged, shipping is calculated via weight and charged accordingly. We use either Australia Post, DHL EXPRESS or Fastway Couriers depending on the size and nature of the item purchased. Once an item has left our premises we will notify you via email with your tracking details.

If you do not receive your order within 14 working days (depending on your location) of your dispatch email, please email functions@waterfrontstore.com.au so we can investigate its whereabouts and resolve the issue.

We currently do not offer express post on any items purchased so please be mindful that deliveries may take up to 5+ working days to be received once your parcel has been shipped.

INTERNATIONAL SHIPPING

Shipping is calculated via weight and charged accordingly. We use either Australia Post or DHL COURIERS for international orders. Once an item has left our premises we will notify you via email with your tracking details.

If you do not receive your order within 14 working days (depending on your location) of your dispatch email, please email functions@waterfrontstore.com.au so we can investigate its whereabouts and resolve the issue.

Things to remember about international shipping:
• You are responsible for any additional local customs and duties on your order. 
• We are required by law to disclose the full value of the package contents and cannot alter this value.
• If an order is refused by your country, you are responsible for the shipping expenses and any additional costs incurred.